Privacy Policy

Effective date: 1 January 2025

1. Information We Collect

• Account information — name, username, email address, and password when you register.
• Profile information — avatar, bio, and any other details you choose to add to your profile.
• Content you post — text posts, images, comments, group content, and marketplace listings.
• Usage data — pages visited, features used, and interactions (likes, follows, bookmarks).
• Device and log data — IP address, browser type, device type, and access timestamps.

2. How We Use Your Information

• To operate and provide the Panchikawaththa platform and its features.
• To send you notifications about activity relevant to your account.
• To detect and prevent spam, abuse, and fraudulent activity.
• To improve the platform based on how people use it.
• We do not sell your personal data to third parties.

3. Cookies and Local Storage

We use cookies and browser local storage to keep you signed in, remember your preferences, and understand how the platform is used. You can disable cookies in your browser settings, but some features may not work correctly if you do.

4. Sharing of Information

We do not share your personal information with third parties except: (a) when required by Sri Lankan law or a valid legal process; (b) to protect the safety of users or the public; (c) with service providers who help us operate the platform (e.g. hosting, image storage) under strict data processing agreements.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law.

6. Your Rights

• Access — request a copy of the data we hold about you.
• Correction — update incorrect information via your profile settings.
• Deletion — delete your account and associated data at any time from Settings.
• Objection — contact us to object to how we process your data.

To exercise any of these rights, email us at support@pnchikawatta.com.

7. Security

We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. No system is completely secure, and we encourage you to use a strong, unique password for your account.

8. Children

Panchikawaththa is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us their information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the platform. Your continued use of Panchikawaththa after changes are posted constitutes your acceptance of the updated policy.

10. Contact

For privacy-related questions or requests, email us at support@pnchikawatta.com.